Frequently Asked Questions
We are taking measures to protect our staff and our customers in partnership with the global containment effort to combat COVID-19.
Orders placed by 12 noon Eastern usually ship the NEXT business day. Weekends and holidays are excluded.
Exclusions include but are not limited to international shipments, haz-mat products, special order items, orders with out-of-stock items, orders needing customer verification for processing, orders for technical inspection or product installation.
Changes to an order after it is submitted and approved for shipment may cause processing delays.
Airgun Su works with our shipping partners to provide the best service at the lowest prices. If you have any questions regarding shipping, Please contact us.
Unless otherwise noted, all of our air guns (except for airsoft) have a minimum 1-year manufacturer's warranty from the date of purchase. All of our airsoft guns have a 60-day warranty unless otherwise noted.
Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, credit card number, name and address so it cannot be read as the information travels over the Internet.
Our payment methods available are:
Credit Cards, Check, Money Orders, PayPal, Airgun su Gift Cards, Affirm, and Wire Transfer.
When placing your Airgun Us order, your order total in the checkout is displayed in US Dollars. The final price that you will be billed for (in your local currency) is determined by the credit card or financial institution you use to pay for your Airgun Us order.